常见运单号申请失败原因与解决方法

当申请运单号失败时，可以通过点击失败提醒查看失败原因，并依据不同问题找到解决计划。以下是常见的速卖通申请运单号失败的各种原因。

An exception occurred while receiving a message from the server.

速卖通接口暂时涌现故障，请稍候再申请订单号

You have already arrearage, please go to Transactions->Air Mail Orders to bind your Alipay (CNY) account and complete recharge in time, then click 【execute withholding】, system will automatically execute the withholding and restore the Online Shipping authority.

速卖通后台没绑定支付宝。

request need user authorized。

店铺授权失效，须要在旺销王重新授权店铺。

You can not create online-shipping manually because the order will be operated by system automatically.

确认该订单是否属于尖货产品的订单，如是，该订单直接由速卖通发货。

product hsCode can not be null!

报关信息中海关编码未填写，退回重新打包，打包前先填写海关编码。

ErrorCode:-1,Message:{"address.name":"name please enter English only","address.streetAddress":"streetAddress please enter English only","address.city":"city please enter English only","address.province":"province please enter English only"}

买家信息中含非英文字符，查看订单详情里修正买家信息。

country not reachable.

该渠道不到买家国度。

client-error:Missing required arguments:domestic_tracking_no.

当渠道设置为卖家自送时，打包时需填写国内快递单号。

声明：本文系作者独立观点，不代表ESG跨境立场。文中涉及的平台规则、费率及出海政策具有时效性，实际运营请以平台官方最新公布为准。如有版权争议、内容勘误或业务交流，欢迎随时与我们联系。