Wish商家的回复邮件怎么写？-ESG跨境

eBay商家在运营的流程中，会遇到各种各样的问题，为了与买家更好的交流，处置好买家的问题，eBay商家可能需要回复买家各种邮件。那么回复邮件到底该怎么写？今天小编整理了一部分，希望对大家有帮助~

01、补发邮件模板

Dearfriend,

Weareverysorrythatyoustillhaventreceivedyourorder.Weresentyoutheshoes.Thisisthetrackingnumber:快递号ShippingCarrieris快递公司.Itoftentakesabout7-20daystogetthepackage.Haveaniceday.Wewonderifyoucanuploadthebuyershowandgiveusagoodreviewafteryougetthenewclothes/shoe？weappreciateit.Ifyouhaveanyquestions,pleasecontactus.

Bestregards！

02、尺寸不适合邮件回复模板

确认尺寸

Dearfriend,

Weareverysorrytheitemdidntmeetyourexpectation.Differentcountryhavedifferentsizestandard,wemadeacleardescriptionsizechooseontheproductpicture,Pleasechoosesizeaccordingtoyourfootlengthandoursizechart：

粘贴尺寸表或者产品链接

PleasereplywhichEU/CNsizedoyouwant.Thankyou.

Bestregards！

买家已给出明白尺寸回信

Dearfriend,

Weareverysorrytheitemdontmeetyourexpectation.Wewillresendnewclothes/Shoestoyourightaway.Asforthetheunsuitableclothes/Shoes,Itasagifttoyou.(Couldyoupleasegiveus5starsreviewifyouaresatisfiedwiththeshoesfinally？)Thankyouverymuch.

Bestregards！

03、发错货邮件模板

Dearfriend,

Wearesorryforthemistake,Wewillresendyouthecorrectclothes/shoes.Thetrackingnumberwillsendyoulaterandimprovetheshoppingexperience.Pleasekeepintouchwithus.

Thankyouverymuch.

04、买家收到已破坏商品邮件模板

Dearfriend,

Wearesorryfortheunpleasant,Wewillresendyoutheclothes/shoesinbetterPackaging.Thetrackingnumberwillsendyoulater.Pleasekeepintouchwithus.

Thankyouverymuch.

特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。