wish平台A+物流计划常见问题解答-ESG跨境

1、如何加入A+物流计划?

若Wish商户在 Wish 商户平台中开启的配送国家/地区属于 A+ 物流计划所支持的国家（见前文所列的国家列表），则此商户在该国家/地区路向的订单将被自动纳入 A+ 物流计划。

2、如何在商户平台查看 A+ 物流计划订单

商户可在商户平台的订单 > 未履行的订单页面查看收到的 A+ 物流计划订单。受影响的订单会在“产品”旁边显示“A+ 物流计划”标记，如下所示：

上文所述的带有“可选 A+ 物流计划”标记的订单如下所示：

请注意，如果 Wish 收到 WishPost 的物流跟踪信息，显示某个 A+ 物流计划订单的物流单号已被合作取消，wish商户平台可能会将该订单重新释放给商户，供商户重新履行。在商户平台的订单 > 未履行的订单页面，重新释放的 A+ 物流计划订单将显示“A+ 物流单号被取消”标记：

这些订单将从 A+ 物流计划中移除，需要商户直发至用户的配送地址。如需了解更多有关履行此类重新释放的订单的信息，请参阅其他文章。

3、A+ 物流计划订单履行流程图

符合 A+ 物流计划条件的订单在商户平台上会显示“A+ 物流计划”标志（见上图）。商户须按上述规定使用合适的 WishPost 物流渠道（参见上文中“选择适当的物流渠道履行 A+ 物流计划订单”部分），将订单包裹配送至 Wish 商户平台和 WishPost 上显示的指定仓库地址。

请参考下方所示的 A+ 物流计划订单履行流程图：

如果您对 A+物流计划还有其他疑问，请与 WishPost客服联系，wish商户平台会尽快给您答复。

How to join the Advanced Logistics Program

If merchants enable the destination countries supported by the program in their Merchant Dashboard (see the second paragraph of this article for a detailed list of supported countries), the orders bound for their enabled supported countries will be automatically included in the Advanced Logistics Program.

How to view an Advanced Logistics Program order in Merchant Dashboard

Merchants may see their Advanced Logistics Program orders in their Merchant Dashboard Orders > Unfulfilled Orders page. Affected orders will be marked with an "Advanced Logistics Program" flag  next to the “Product”, as shown below:

An order described above and marked with an “Optional Advanced Logistics Program” flag is shown below:

Note that if Wish receives information from WishPost indicating that the tracking information for an Advanced Logistics Program order has been cancelled by the partner carrier, we may re-release the order to merchants for fulfillment again. A re-released Advanced Logistics Program order will be shown with an “A+ Tracking Number Cancelled” flag in the Merchant Dashboard Orders > Unfulfilled Orders page:

These orders will be removed from the Advanced Logistics Program, and merchants need to drop ship them directly to the customers’ shipping address. To learn more about fulfilling these types of re-released orders, please consult this article for details.

High-level flow chart for fulfilling an Advanced Logistics Program order

Orders eligible for being fulfilled via the Advanced Logistics Program, if marked with the "Advanced Logistics Program" flag as shown above, merchants must select the appropriate Post logistics channel based on the requirements outlined above (see" Selecting the appropriate logistics channel after receiving an Advanced Logistics Program order" section above), and ship relevant orders to the designated warehouse address noted in Merchant Dashboard and Post.

Please see below a flow chart for fulfilling Advanced Logistics Program orders:

If you have more questions about the Advanced Logistics Program, please do not hesitate to contact WishPost Customer Services, and we will respond to you as soon as possible.

特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。