开始销售：管理订单和付款

有关更多信息，请参阅确认发货的原因和方式。如果您具有专业销售计划，您也可以通过“确认发货模板”来使用上传数据确认多批发货。

当我退款给买家时，是否扣留任何费用？

在因买家退款而向您偿还所收费用时，会根据该商品所属的商品系列和订单金额，确定应将多少订单相关费用退还给您，自己又扣留多少费用。

有关更多信息，请参阅退款款项和管理费用。

我如何及何时获得付款？

要查看关于您的付款账户以及所有订单和其他交易的详细信息，请转至【报告】选项卡，并选择【付款】。有关结算过程的信息，包括将资金转移至您的银行账户需要多长时间，以及卖家账户需要提供哪些信息才能获得付款，请参阅获得付款。

Start selling: Manage orders and payments

For more information, see why and how to confirm a shipment. You can also confirm multiple shipments with feeds using the Shipping Confirmation Template if you have a Professional selling plan.

Does Amazon retain any fees when I refund a buyer?

When reimbursing you for a buyer refund, termines the amount of the order-related fees that are credited back to you and the amount of such fees that Amazon retains, based on the item's product line and the order amount.

For more information, see Refund Credits and Administration Fees.

How and when do I get paid?

To view detailed information related to your Payments account and details on all order and other transactions, go to the Reports tab and select Payments. For information about the settlement process, including how long it can take to transfer funds to your bank account and what information you will need in your seller account before you can be paid, see Getting Paid.