魁北克 (QST) 常见问题

如何收取 QST?

如果魁北克卖家未提供有效的 QST 登记号来证明其已登记缴纳 QST，亚马逊会按 9.975% 的标准税率对其支付的“我要开店”费用收取 QST。

自 2019 年 11 月 1 日起，亚马逊将开始针对“我要开店”费用计算并收取 QST。

我提供了有效的 QST 登记号后，亚马逊为什么仍收取 QST？

如果您提供了有效的 QST 登记号来证明您在 2019 年 11 月 1 日当天或之前登记缴纳了 QST，则亚马逊将不再计算和收取 QST。

但是，由于时间问题，亚马逊可能会针对某些订单收取 GST。亚马逊在买家下单时计算 QST，并在卖家配送订单时向卖家账户收取相应税费。因此，在您提供 QST 登记号之前，亚马逊可能已对下达的订单收取了 QST。

我更新了自己的信息，以反映我当前所在的地址不位于魁北克。为什么仍然收取 QST？

亚马逊在买家下单时计算 QST，并在卖家配送订单时收取相应税费。如果您在配送时提供的信息表明您是魁北克居民，就会向您收取 QST。如果您在更新当前地址和付款信息之前有待处理订单，就会出现这种情况。

请转至卖家账户信息并查看各个部分的内容，确保您的所有信息完整且准确。

请注意，可能有多个地址和多种付款方式与您的卖家账户关联。

我如何才能获得针对之前向我的卖家账户收取的 QST 发放的退款？

向亚马逊提供有效的 QST 登记号来证明您在提供的相关服务的截止日期前登记缴纳了 QST 后，便可针对之前向您收取的 GST 申请退款。

要申请退款，请按以下步骤操作：

1. 按下列流程操作，向亚马逊提交您的 QST 登记号。

2. 使用“联系我们”表单，联系伙伴支持。
   

1. 选择我要开店

2. 点击其他问题，然后点击税费问题

3. 在您想咨询哪些税费问题部分，针对向您的卖家账户收取的 QST 申请退款。

3. 完您的申请后，将向您发送问题的更新信息。如果您的申请获得批准，更新信息将包含您的卖家账户能够收到退款的预计日期。

QST 退款申请的处理时间最长为 90 天。处理完您的申请后，亚马逊会向您发送最新信息。如果您的申请得到批准，更新信息将提供您的卖家账户能够收到退款的预计日期。

对于针对“我要开店”费用收取的任何 GST，亚马逊是否会向我提供发票？

根据魁北克的法规，亚马逊无需开具税务发票。您可以在日期范围报告中找到每月的所有活动。要查看这些报告，请依次转至卖家平台 > 报告 > 付款 > 日期范围报告 >，然后选择特定时间段的交易报告。

亚马逊能帮我填写纳税申报单吗？

虽然我们致力于帮助卖家，但不提供税务咨询或合规性方面的服务。请联系。

How is QST charged?

Amazon will charge Quebec-based sellers a standard rate of 9.975% QST on the Selling on Amazon fees if the seller does not have a valid QST number on file as evidence that it is QST-registered.

Amazon will begin calculating and collecting QST on Selling on Amazon fees effective November 1, 2019.

Why is Amazon continuing to collect QST when I have provided a valid QST number?

Amazon will not calculate and collect QST if you have provided a valid QST number as evidence that you are QST-registered on or before November 1, 2019.

However, there may have been QST collected based on orders due to timing. Amazon calculates QST when an order is placed, and charges it to the seller account when the order is shipped. Therefore, QST may have been collected on orders placed prior to the time you provided your QST number.

I updated my information to reflect my current address, which is outside Quebec. Why is Amazon continuing to collect QST?

Amazon calculates QST on fees when an order is placed, and collects it when an order is shipped. If the information you provided at the time of shipment indicated you were a resident of Quebec, then QST will have been collected. This might have occurred if there were pending orders before you updated your current address and payment information.

Go to Seller Account Information and review each section to ensure that all of your information is complete and accurate.

Note that there may be several addresses and payment methods associated with your seller account.

How do I receive a refund for previously-charged QST on my seller account?

You may request a refund for previously-charged QST once you have provided Amazon with a valid QST number as evidence that you were QST-registered as of the date of the relevant services provided.

To request a refund:

• Submit your QST number to Amazon by following the process listed above.

• Contact Amazon Seller Support through the Contact us form.

a. Choose Selling on Amazon

b.  Click Other issues and then Tax Questions

c.  Under What are your tax questions, request a refund of the QST charged to your seller account.

• You will receive an update for your case when your request has been processed. The update will provide the estimated date when you can expect to receive a refund in your seller account if your request was approved.

QST refunds can take up to 90 days to process. You will receive an update from Amazon when your request has been processed. The update will provide the estimated date when you can expect to receive a refund in your seller account, if your request was approved.

Will Amazon provide me with an invoice for any QST collected on Selling on Amazon fees?

Amazon is not required to issue tax invoices under the Quebec legislation. All monthly activity can be found in date range reports. You can view these reports by going to Seller Central > Reports > Payments > Date Range Reports > and selecting a transactional report for a particular timeframe.

Can Amazon help me with my tax return?

While we are committed to helping sellers, we do not provide tax advisory or compliance services. Please contact a tax advisor.

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